Feedback Form
Account
Password
Control Code
Your Name
Address
Agent's Name
What is your PC's Operation System
WIN98
WINMe
WIN2000
WINXP
WIN2003
other
Language
Chinese Simplified
Chinese Traditional
English
Japanese
Korean
other
Net Setting
Dial-up
ISDN
ADSL
LAN
Name of your Internet Service Provider
Public IP Address
Gateway IP Address(Only applicable for LAN user)
When was it occurred
2010
2009
year
1
2
3
4
5
6
7
8
9
10
11
12
month
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
date
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
hour
Called Telephone number(with country code) e.g. Los Angeles 323 , USA 1, Telephone Number 6451234, 13236451234
Are you able to call other number other than this particular called number
yes
no
Will you accept our technician use your account for testing
yes
no
question type
Register failed
I could't hear the opposite voice
the other side could't hear my voice
both sides could't hear the opposite voice
echo occur
crossed talk
call break
calculate error
other
if choice "other",please stated in full details
Are you first time using our service?
no
yes
Have you passed the setup for the earphone and the microphone during the installation
no
yes
Is the same problem repeatedly occurred in a short period of time
no
yes
Are you able to call before
no
yes
Your E-mail address